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about us

We orchestrate people, experience and technology to drive value from complexity.

As a strategic design practice, we work with teams navigating complex, high-stakes programmes where strategy, technology, and market dynamics are constantly moving.

Frequently, we see that the gap between what has been promised and what needs to be delivered needing active management.

We sit alongside scaling partners, focused on the consequential decisions, human dynamics and design choices that determine whether programmes succeed in the real world.

When we’re done, we leave. And so does the dependency.

An orchestrator keeps things pointed at the right outcome even when the plan needs to change. That requires commercial, technical and strategic judgement, not just coordination.

We are a team of senior practitioners who have led complex, high-stakes transformation and technology programmes, from strategic direction to ground-level delivery. We lean into emergent ideas and build for complexity, not around it. That is what makes the orchestration real. And it is what ensures value is realised, not just promised.”

Toni Truslove
CEO, Ghost Dynamics

A figure 8 depicting Ghost's strategy execution loop

On Assignment

What are we working on right now?

From major multi-regional projects to emerging tech acceleration, we’re tackling a wide range of problems for clients right across the Indo-Pacific, each with its own pace, complexity, and opportunity.

Global
2026

Accelerating High-Value Research Commercialisation at Global Scale Through Strategic AI Innovation

Digital Product
South East Asia
2026

Re-imagining customer retention to drive sales frequency, volume and value for one of the world's largest dairy companies

Digital Product
New Zealand
2026

Supporting the redesign and delivery of the world's most inclusive social welfare system.

Digital Product
New Zealand
2026

Uniting Government to deliver world leading national victim rehabilitation programme

Digital Product
Australasia
2026

Precision AI Innovation for leading global insurer

Digital Product
United Arab Emirates
2026

Delivering the digital global launch experience for one of the world's largest petrochemical companies

Digital Product
Global
Jan 2026

Accelerating High-Value Research Commercialisation at Global Scale Through Strategic AI Innovation

Digital Product
South East Asia
Jan 2026

Re-imagining customer retention to drive sales frequency, volume and value for one of the world's largest dairy companies

Digital Product
New Zealand
Jan 2026

Supporting the redesign and delivery of the world's most inclusive social welfare system.

Digital Product
New Zealand
Jan 2026

Uniting Government to deliver world leading national victim rehabilitation programme

Digital Product
Australasia
Jan 2026

Precision AI Innovation for leading global insurer

Digital Product
United Arab Emirates
Jan 2026

Delivering the digital global launch experience for one of the world's largest petrochemical companies

Digital Product

WHAT WE DO

We adapt and evolve our capability, bringing force precisely where it's needed.

Lead with strategic clarity.

When leadership is misaligned or facing an uncertain horizon, momentum stalls and capital gets wasted.

Executive alignment & mobilisation

We work with leadership teams to cut through complexity, align on outcomes, and build pragmatic roadmaps that translate strategy into programmes their people can own and drive — with or without us alongside them.

Foresight & global intelligence

Through our global expert network and formal alliance with the Observer Research Foundation, we connect your leadership to the world's most current thinking across geopolitics, defence, energy, and climate; giving you the intelligence edge to act with confidence ahead of the curve.

Design & validate the right solutions.

Organisations invest millions in solutions before knowing whether they will work.

Concept validation & rapid prototyping

We rapidly design and test propositions, platforms, products, and services with real users before capital is committed — reducing investment risk and accelerating executive confidence in what to build.

Digital service design & delivery

From business case through to live service, we design and deliver digital solutions that perform in the real world — embedding our people alongside yours, or operating as a dedicated delivery partner, at whatever pace and scale the programme demands.

Transform your organisation for the AI era.

The organisations that thrive won't be those that adopted AI fastest — but those that adopted it most intelligently.

Workforce & process transformation

We help organisations map, redesign, and adopt the workforce processes and systems needed to harness the genuine benefits of agentic AI — securely, cost-effectively, and in a way that strengthens rather than displaces your people and culture.

Agentic AI adoption

We identify, validate, and implement AI use cases that generate measurable operational value — moving beyond pilots to production, with governance and risk frameworks that give leadership the confidence to scale responsibly.

Shape experiences that drive behaviour.

What customers, citizens, and employees feel determines what they do.

Brand & service experience architecture

We design and orchestrate how your organisation shows up in the world — from product and service to sales, support, and e-commerce — selecting the right technologies and infrastructure to deliver the experience you intend, across every owned and earned channel.

Stakeholder & customer engagement

We create the strategies, content, and programmes that shift behaviour — whether driving internal adoption through change, activating external customers, or building durable trust with government and community stakeholders.

Build sovereign, mission-critical technology.

When the systems matter most, there is no room for dependency on someone else's infrastructure.

Enterprise software engineering

With a 200+ technology team and deep applied AI and machine learning expertise, we build secure, scalable, sovereign solutions for the most critical services — embedding with your technical teams or operating as a dedicated engineering partner across regulated and defence-grade environments.

Sovereign data migration

Our enterprise platform Dadoota enables organisations to migrate complex, disparate data sources while maintaining full data sovereignty and control — purpose-built for the demands of regulated, mission-critical environments where data integrity and security are non-negotiable.

PROOF WHAT WE DO WORKS

Don’t  just take our word for it.

The proof of our values in action isn’t found in what we say. It’s in how our customers and their teams talk about us, the trust they extend, and the longevity of the relationships we build together.

Ghost connects product, experience and digital in a way that breaks down silos,

creates shared understanding, and gets everyone on the same page.

Lee Hales

Engagement Director,

New Zealand Trade & Enterprise

The Ghost approach works…

supporting us to emphasise our people’s values; listening to key stakeholders; and distilling purpose and meaning. This process was infused into the end result, which is highly regarded by our industry stakeholders both in Aotearoa and abroad.

Caroline Rosanowski

Chief of Staff DDG,CIO, OCIO Defence Digital Group,

New Zealand Defence Force

Of course we chose Ghost because they are creative, intelligent, experienced and expert –

with a clear grasp on how they add value to our business. But critically they offered us a partnership – not so much that we were buying them, more we were investing in us.

Greg Forsythe

National Manager, Information & Education,

Immigration New Zealand

Ghost Dynamics are not your typical agency partners;

they feel like an extension of your team, bringing responsiveness, pragmatism, and smart thinking to every conversation. They are great at connecting the dots and helping facilitate conversations across the organisation ensuring projects are fully supported by critical areas of the business. I can’t recommend their approach highly enough.

Kellie Nathan

GM Global Brand & Reputation,

Fonterra

It's such a privilege to work with such clever peeps who love their work and the outcomes we achieve together."

Cara Jacoby

Product Manager, Growth & Development,

Education New Zealand

Working with Ghost has been fantastic –

really valuable; both in terms of the quality of the work, but also super effective in helping us come together as a team around a vision for our work that we all believe in. It’s also been so much more efficient in terms of translating the work across our teams into reality - because they’re making it with us, not for us. Which is why I brought them in.

Craig Mildenhall

GM Digital

Kathmandu

Ghost worked across multiple time zones as extended members of our innovation team -

the quality of their work, honesty, and collaboration are more than enough reason for me to recommend them to any organisation – big or small.

Elle Smith

Head of Innovation, Chief Digital Office

Westpac Australia

I often describe Ghost as the grown ups in the room.

Knowledgeable, highly skilled and clear-eyed about what can and should be done. They understand business realties more than any other partner I’ve used.

Clayton Foster

Director of Brand,

Ministry for Environment NZ Government

Working with Ghost has been one of the highlights of our 9-year digital transformation programme.

They have consistently provided exceptional support in navigating a complex stakeholder, technology, and delivery environment; helping us to design and deliver solutions that balance the need for delivery of short term goals, while also staying aligned to the longer term strategic objectives of the programme.

Josie Brough

Director | Service Experience

Ministry of Social Development

The Ghost team have been instrumental in helping us articulate our value proposition and helping translate our sourcing, production and distribution lifecycle into an experience our customers understand and value.

They made us feel like part of the process, empowered and in control of where things were heading...

Tom Macdonald

Director,

RC McDonald / EnviroSteel

The value Ghost adds is huge, when your team gets involved things just sharpen up so much.

It's really clear that your ability to take complex problems and simplify, even when we can't see it, is a really special skill.

Daryl Shing

Chief Enterprise Architect, National Transition Unit – Three Waters

(New Zealand Government)

our clients

We might be invisible, but you'll know our clients.

We partner with organisations operating across the US, Japan, Middle East, India, Malaysia, China, Australia and New Zealand.

our LEADERSHIP

Our leadership team is diverse in both background and experience.

Julie Leuzinger

Co-Founder, Managing Director

Ngāi Tahu

Andrew Hawley

Co-Founder, Managing Director

Toni Truslove

Chief Executive

Katherine Allan

Customer & People

Rachael Farmer

Finance & Operations

Mark Glenn

Consulting Practice

Belle Chance

Service Delivery Practice

Clemens Berndt

Technical Director, GHOST6 Group

Phil Dunstan-Brown

Head of Creative

Kerrie Fowke

Head of Delivery

Ryan Christie

Design Lead

Ana Priestley

Senior Project Manager

Kristin Jarvis

Senior Project Manager

Linda Cardiff

Senior Project Manager

Lisa Barritt

Senior Project Manager

Leif Roy

Experience Consultant

Nathan Perry

Technology Lead

Ngāi Tahu / Pākehā

Marie Larking

Senior Service Designer

Diego Maia

Senior Product Designer

Michael Turley

UX Lead

Andrea Maple

UX Designer

Jordan Williams

UX Designer

Mason Herber

UX Lead

Gareth Hordyk

Emerging Technology and Innovation Consultant

Rod Schofield

Creative Consultant

Erik Hay

Creative Partner

our affiliations

NSW ICT Services Scheme Approved

Ghost Dynamics delivers NSW Government engagements in partnership with SECTION6 (part of the GHOST6 Group), an Advanced Registered Supplier under the NSW ICT Services Scheme (SCM0020).

NZ Approved Government supplier

Marketplace: Professional Services (DIA), AoG Consultancy Services (MBIE), AoG Creative Media Services (MBIE)

Māori-owned business

Verified by Amotai Aotearoa New Zealand's Supplier Diversity Intermediary

NZDIA accredited

Ghost is a member of the New Zealand Defence Industry Association.

Fernmark qualified provider

Ghost is a Fernmark qualified provider of Service Design, UX, UI, and CX services.

Adobe Solution Partner

A registered partner for Adobe Digital Business Solutions.

Content Authority Initiative

Partnering for an open industry standard for content authenticity and provenance. 

our story

Ghost was born in Aotearoa New Zealand; where three oceans meet, tectonic plates collide, and weather systems constantly shift. We’ve learned that adaptation isn't just an advantage, it's essential.

Ghost brings this same adaptive thinking to global challenges, turning emergent thinking into practical solutions, manifesting like ‘ghosts’ bringing what’s needed where and when it matters most, to create maximum effect.

Ghost Dynamics is part of the GHOST6 Group; four brands that connect people, capability, organizations, and ideas across the Indo-Pacific to design and deliver resilient and interoperable future-ready, enterprise -scale, digital services, products, and infrastructure.

Get in touch

Together, let's move what matters to you.

Send us a message

Or, give us a call:

Indo-Pacific

+61 2 806 97968

New Zealand

+64 9 302 5580

United Arab Emirates

+971 58 551 8020

Ghost Dynamics
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